Privacy Policy
Effective date: October 2026
This Privacy Policy explains how Pillar Lending LLC ("Pillar", "we", "us") collects, uses and shares information when you visit pillar-lending.com (the "Site") or contact us.
1. Information we collect
Information you give us. When you request a loan sizing or email us, we collect what you provide, such as your name, email address, and details about your property (type, location, number of units or beds, estimated value or project cost, income and loan goals).
Information collected automatically. Like most websites, our hosting provider automatically receives basic technical information when you visit, such as your IP address, browser type, device type and the pages you view. This is used to deliver and secure the Site.
2. How we use information
- To respond to your request and prepare your loan sizing
- To contact you about your property, your request or our services
- With your request, to introduce you and your project to HUD-approved lenders
- To operate, secure and improve the Site
- To comply with legal obligations
3. How we share information
We do not sell your personal information. We share information only:
- With lenders — third-party HUD-approved lenders, when needed to pursue financing for your project
- With service providers — companies that host the Site, deliver email or store data for us, who may use it only to provide those services
- For legal reasons — when required by law or to protect our rights, or in connection with a merger, sale or reorganization of our business
5. "Do Not Track" signals
Because we do not track visitors across websites, our Site does not change its behavior in response to browser "Do Not Track" signals.
6. Data security and retention
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure. We keep information only as long as needed for the purposes above or as required by law.
7. Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and change the effective date above.
8. Contact us
Pillar Lending LLC · hello@pillar-lending.com